Privacy Policy

By registering at Fortuno app you confirm that you have read and accept the Terms of Use and Privacy Policy to use the services described on the website ( and offered by the application (Android), agreeing to it without modification. If you do not agree with the terms of use described here, you will not be able to use them.

In order to improve the services provided, changes and corrections to the Terms of Use and Privacy Policy may be made for your update, regardless of prior notice, and you will be notified by a message in the application or by other means of communication.

We will keep the Terms of Use and Privacy Policy updated and with the latest version date always available and, by continuing to use the services after updating, you will be agreeing to the changes; if you do not agree, you must stop using and cancel the services, following the instructions in the item “Acquisition and Cancellation Form”.

Fortuno’s technical support is provided primarily via email ( and also through the communication channels.

Information collected

When you interact with the Fortuno app, information is collected that, alone or in combination with other information, could be used to identify you (personal data). You provide this personal data to us voluntarily when you log in to the application, including your name, email address and profile picture. Some data may be collected and stored automatically without explicit provision through third party services, which may collect non-personal data used to identify you such as, but not limited to, access device identifier and language. The third-party services used by the application are listed below and depend on your settings and the Privacy Policies of those platforms, so please check these policies to understand the privacy practices of those platforms.

  • Serviços do Google Play 
  • Google Analytics para Firebase
  • Firebase Crashlytics
  • Facebook 

We also collect information that you choose to provide when you fill in any “free text” boxes in our application. In addition, we may collect personal data disclosed by you in our emails, website, blog, social media and other areas where you can post information and materials.

By creating a Fortuno account, you declare that you have read and accepted Fortuno’s Terms of Use and Privacy Policy, declaring yourself aware of the information collected and expressing free, express and informed consent regarding such procedures. The information collected is treated by Fortuno as confidential, and any service provider that comes into contact with them will undertake not to distort its use, as well as not to use it in a way that is different from what was foreseen. The data may be stored on servers located in Brazil and/or internationally.

How we use the information collected

The information collected will be used for the normal functioning of the application, maintain and improve it and these may, statistically and anonymously (that is, not individualized), be used for advertising purposes, as long as it is guaranteed that it will not be possible their identification through the data provided, in which the user, from the outset, gives free, express and informed consent for this, under the terms required by Law No. 12.965/2014, Marco Civil da Internet.

Sharing and disclosure

We provide you with one of the safest means of browsing the Internet, with all data traffic encrypted, via https. We do not disclose your personal or financial data for commercial purposes. We will only have access to your data if you contact us for technical support. This data is not used by us for any purpose, other than traffic flow control and information synchronization. Only in the event of a judicial request or competent authority, we will provide your data.

Data control 

You have the right to request the deletion of all data included in the app from Fortuno itself, in “Fortuno Account” and “Delete Account”, or by e-mail (ajuda, which is our DPO official contact. This action implies the impossibility of accessing the app’s functionalities, as well as its subsequent recovery. Deleting the Fortuno account deletes: (a) your user login; (b) your financial transactions, including expenses, incomes, transfers and accounts balance records; (c) your accounts, cards, invoice payment records, budgets and categories; (d) photos recorded in the transactions. After deleting your account, it is possible to create a new account with the same email address and login. At the time of the account deletion request, your access login is deleted and you will have the session expired. In 7 days after the request, you will have the permanent deletion of all data entered in Fortuno.

Intellectual property

The elements and tools of the website and the application are owned by us or are licensed by us, in accordance with current legislation. The use of any element or tool of the website or the application can only be done with our written agreement.

Final dispositions

Any existing disputes in relation to Fortuno’s Terms of Use and Privacy Policy regarding the use of the website and the application will be resolved in the District Court of São Paulo/SP, even if there is a more privileged one. We may not require you to comply with any provision, which will not represent a waiver of right or provision. Should any item of this be declared null or not applicable, the other terms will continue to apply and will remain in force and effect.

20 March 2021.

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